Solutions and Services

Contact Centers

Work with a large number of clients may demand from the enterprise to create the special department for maintaining a connection with them, as well as careful attention to the quality of service. In such cases, an effective solution for solving the maintenance tasks of client requests is the organization of Contact Center (CC).
The presence of well-organized and effective Contact Center will ensure one of the main competitive advantages — a high level of customer satisfaction. In addition, Contact Center is a rich source of information about the real needs of our customers and, ultimately, helps to increase the efficiency of business processes in the company and its profitability.

Customers: Center Of Electromagnetic Compatibility of the Republic of UzbekistanUMS LLC (Uzbekistan)

Partners: Сisco, AVAYA